Terms and conditions

  • 1. INFORMATION ABOUT US

    This site is operated by and the goods you purchase will be supplied by Daddy's Girl  ("we"). Daddy's Girl was incorporated and registered 20.10.2010 in Helsinki Finland under company number FI1891952-5 . Our main trading office registered address is: Gustav Pauligin Katu 7 A 1, 00990 Helsinki, Finland.  Our EU VAT number is FI1891952-5.

    Customer Service:
    You can contact us by email at info@daddysgirl.fi,
    by telephone on +358(0)407764363 - Monday to Friday from 9AM to 5 PM (Helsinki Time zone) and saturday 9 AM to 3PM

    2. CONTRACT CONCLUSION

    If you submit an order for goods via this site by clicking 'Submit order', your order is an offer to us to buy the goods on our website.
    We will acknowledge receipt of your order by sending you an automatically generated email accepting your order. With this email the contract will be concluded.
    The contract will relate only to those specific goods which are referred to in our email confirming our acceptance of your order. You should read and check the details in this email to ensure that they are correct.
    If the details in the email confirming your order are not correct, or if you are not satisfied with the details in the email, please contact us at info@daddysgirl.fi.

    3.PRICE AND DELIVERY COSTS

    Unless stated otherwise, all prices include VAT (where applicable) but exclude delivery costs. They will be notified to you separately before you submit your order and will be confirmed to you by email.

    Shipment to countries outside of the European Union may be subject to taxes, customs duties and fees by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.

    4. AVAILABILITY AND DELIVERY

    Information displayed on this site relating to availability is subject to change by us without notice.
    We cannot guarantee permanent or continuous availability of all products on this site. All orders are subject to availability at all times.
    We deliver all over the world to any countries. 
    We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order on the site.
    Delivery will be made according to the information on the product pages after your order is accepted.
    We are not responsible for any delay caused by customs or a delayd  delivery caused by the unavailability of someone to take delivery of the products. It is your responsibility to contact the post office or courier company as applicable to arrange the collection or delivery of products that could not be delivered because you were unavailable.

    5. PAYMENT

    Payment for goods can be made by one of the following payment methods
    - Bank Payment (Domestic, banks located in Finland)
    - Visa, MasterCard, Visa Electron
    - PayPal
    Payment for goods will be made in accordance with the procedure explained in the information page “payment methods”.
    Please note that if your credit card or bank account is in a different currency than Euros, your credit card company or bank may apply currency conversion costs.

    6. RETURN AND EXCHANGE

    Return and Exchanges are possible within 14 days after purchase date.

    You must send the goods back to us in their original condition to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
    We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

    Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.

    7. REFUNDS POLICY

    When you return goods to us we will process the refund due to you as soon as possible and, in any case, within 14 days of your return. We will refund the price of the goods in full, however shipping and handling fees are not refunded. You will be responsible for the cost of returning the item to us.
    If you are not satisfied with a product for any reason e.g. if it is not what you ordered, it is damaged or defective, or we have delivered an incorrect quantity, please return the product to us. Once we have confirmed the product defect or other problem, we will:
    - provide a full refund for any goods that are damaged or defective, if this is within a reasonable time following the sale; or
    - at your option, repair or replace the goods at our cost (including the cost of postage), unless this would not be possible or would be disproportionately costly in the circumstances, in which case we will refund to you the amount paid by you for the goods in question.
    We will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 14 days of the day we confirmed to you via e-mail that you were entitled to a refund for defective goods.
    We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

    8. CANCELLATION BY US

    We reserve the right to cancel the contract between us if, for example:
    - we have insufficient stock to deliver the goods you have ordered; or
    - one or more of the goods you ordered was listed at an incorrect price due to a typographical error
    or an error in the pricing information received by us from our suppliers.
    If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit or debit card as soon as possible but in any event within 7 days of your order.

    9. TITLE AND RISK

    You will become the owner of the goods you have ordered when they have been delivered to you and we have received clear funds in full payment for the goods. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

    10. LIABILITY

    We are not responsible if you cannot access the site properly or at all because of any event outside our control, for example (without limitation) the performance of your or our ISP, your browser or the internet.
    This site relies in part on software to work. Whilst we will monitor the site, we cannot guarantee that the site or any individual feature of the site will be error free, available all the time and/or free from viruses.
    It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.
    Nothing in these terms will affect any liability we may have: (a) for fraudulent misrepresentation; (b) for death or personal injury arising from our negligence: (c) under Part I of the Consumer
    Protection Act 1987; (d) for breach of any condition as to title or quiet enjoyment of or in relation to any goods supplied by us; or (e) in relation to any other liability, including any liabilities under sale of goods or supply of services legislation, that may not by applicable law be excluded or limited.

    11. EVENTS BEYOND OUR CONTROL

    We will have no liability to you for any delay in delivering goods you have ordered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion.

    12. INVALIDITY

    If any part of these terms is unenforceable, the enforceability of any other part of these terms will not be affected.

    13. NOTICES

    All notices you send us must be sent to the contact details on this site: info@daddysgirl.fi. We may give notice to you at either the e-mail or postal address you provide to us when making a purchase. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that the e-mail was sent to the specified e-mail address of the addressee.

    14. PRIVACY POLICY

    The website is owned and operated by Daddy's Girl and we control the processing of your personal data in accordance with the Data Protection Act 1998 (the "Act"). By using this website, you consent to the collection and use of information in accordance with this privacy policy.

    Personal data we may collect about you

    We can only provide the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as your name, address, date of birth, email address, telephone and mobile
    phone numbers.
    We will use the information you provide for the purposes described in this privacy policy to which you agreed to at the time your data was obtained. Your personal data will be used to to:
    - Provide you with the information, goods and services offered through our website, for billing and order fulfilment
    - (provide you with the services and information offered through our website and which you request;)
    - administer your account with us;
    - verify and carry out financial transactions in relation to payments you make online;
    - audit the downloading of data from our website;
    - improve the layout and/or content of the pages of our website and customise them for users;
    - identify visitors to our website;
    - carry out research on our users' demographics and tracking of sales data;
    - send you information we think you may find useful or which you have requested from us,
    including information about our products and services, provided you have indicated that you do not object to being contacted for these purposes;

    Database description

    Law (523/1999) 10 §
 concerning personal data collection. Last updated: 02.05.2012

    Registerholder

    Daddy's Girl, Corporate ID: 1891952-5, Gustav Pauligin Katu 7 A 1, 00990 Helsinki, Finland

    Person in charge of the register

    Jaana Mononen, +358(0)40 7764363, jaana@daddysgirl.fi

    Register name

    Daddy's Girl-Customer register

    Marketing purposes:

    We may automatically collect access information, such as the type of internet browser you use, the website from which you have come to the our website and your IP address (the unique address which identifies your computer on the internet) which is automatically recognized by our web server such information enables us to assess our users, to build a profile. We may also use cookies on various pages on our website. 

    This website may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site.

    Subject to obtaining your consent we may contact you by email If you prefer not to receive any marketing communications from us, You can opt-out any time by sending us an email to: info@daddysgirl.fi

    We may disclose your personal data:
    - to other companies within our group;
    - if we sell our business to a third party;
    - to our agents and service providers (eg providers of web hosting or maintenance services);
    - credit reference agents — see ‘Credit Reference Agencies above;
    - in any other case where we are required to do so by law or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the website or the rights, property or personal safety of any person.
    We may also disclose aggregate statistics about visitors to our website, in order to describe our services to prospective partners, advertisers, sponsors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

    Security

    We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to protect against the loss, misuse and alteration of personal information under our control.
    We will use technical and organisational measures to safeguard your personal data, for example:
    - access to your account is controlled by password and username which are unique to you;
    - we store your personal data on secure servers;
    - payment details are encrypted using SSL technology.
    You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the website whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data.
    It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

     Our contact details

    We welcome your feedback and questions. If you wish to contact us, please send an email to info@daddysgirl.fi or call us +358(0)407764363

     

Join our Mailing List

Sign up to receive our email updates

Search our store